Complaints and warranty

Complaints on electronics
We offer a 12-month warranty on all our electronic goods, regardless of whether the goods were purchased in a store or on . If you have bought a product from us that breaks within 12 months, you simply need to contact our store and we will help you with a repair or replacement, provided that the fault has not arisen as a result of incorrect use of the product. Remember to bring the product and your receipt or your claim certificate.

Complaints in the webshop
If you want to advertise via the webshop, you must fill in a form that you can find here or send an email with pictures, description and order number to

Didn't get an answer?
If you have other questions than those you can read on this page, you are welcome to write to us here .